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Mission Statement

The JEMS mission is to provide precise solutions to jewellery related issues and deliver an impeccable professional service, together with meticulous standards of excellence that consistently exceed the expectations of our customers, whilst maintaining at all times accuracy, impartiality, due diligence, total transparency and absolute integrity.

 

Barbara L Leal
Peter R Buckie
 
▼ About us ▼
JEMS was founded in 1999 by Peter Buckie & Barbara Leal and is a small independent consultancy of specialist professional appraisers operating in a niche market primarily in London and the Home Counties but also nationally and internationally.  One of the founding JEMS maxims was ‘CUSTOMER IS KING’ and this policy has always been at the forefront of all JEMS activities.

JEMS consultants are of proven standing and each has a specialist area of expertise.  As and when necessary, JEMS utilises the services of some of the world’s leading authorities in their respective fields, thus embracing all aspects of the jewellery, silverware, diamond, gem and allied trades.  Quality, relevant to all aspects of the services provided, is the JEMS keyword and no job is too big or too small, as JEMS always maintains a commitment to excellence irrespective of the size or value of the job.  This is achieved and preserved by a constant monitoring of JEMS ability to deliver high degrees of attention to detail and service at any level.

The backbone of JEMS activities is the provision of confidential bespoke personal services and risk management solutions to private clients, complemented by professional assistance for commercial clients and the legal profession.  

As well as offering valuation services for any purpose, JEMS provides private clients with truly impartial diverse expertise, coupled with efficient and reliable performance, which is used in conjunction with analytical mediation skills and a logical approach in order to resolve dispute situations wherever possible without recourse to litigation.  JEMS private clients come from all walks of life and the majority are gained by personal recommendation; others are usually referred by specialist agencies, insurance companies/brokers, auction houses or retailers.

JEMS commercial work involves a myriad of services.  These include the investigation and validation of problematic high net worth jewellery claims for the insurance industry, support benefits for brokers, jewellery audits and valuations for jewellers, accountants and financial institutions, the valuation of civic silverware and regalia/insignia for local authorities, clubs, associations and institutions, Expert Witness work for law firms, and trade valuations for selected and high-end retailers.
JEMS consultants are the officially appointed jewellery, silver, gem, diamond and watch valuers to HM Revenue & Customs at Heathrow airport and also undertake a variety of related services in other HMRC departments, as well as for SOCA.

JEMS is contractually retained by the CHUBB Insurance Company of Europe to provide exclusive valuation services and bespoke risk management solutions for their ultra high net worth ‘Signature’ clients.

'NOBODY DOES IT BETTER' is the bold JEMS marketing statement and the JEMS philosophy is robust and straightforward.  It is to be ‘SIMPLY THE BEST' and the JEMS goal is to be universally recognised as the UK’s leading independent professional consultancy of high end jewellery, silverware, gem, diamond and watch appraisers.